<p style="max-width: 100%; overflow-wrap: break-word; color: #2b2d38; font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif; font-size: 15px;" data-v-bb554b15="">If you are having some issues with your device like it is a bit slow or an app stops working you can just do a normal restart. To do this you hold the Power button. Select Restart. This will refresh your system. It will not affect any of your data.

<p style="max-width: 100%; overflow-wrap: break-word; margin-top: 10px; color: #2b2d38; font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif; font-size: 15px;" data-v-bb554b15="">If you have bigger problems you might need to do a Hard Reset Oculus Quest 2. You do this by holding the Power button for 30 seconds until your headset shuts down and then starts up again. You need to do a reset when:

<p style="max-width: 100%; overflow-wrap: break-word; margin-top: 10px; color: #2b2d38; font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif; font-size: 15px;" data-v-bb554b15="">* The screen is. You cannot get to the menus

<p style="max-width: 100%; overflow-wrap: break-word; margin-top: 10px; color: #2b2d38; font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif; font-size: 15px;" data-v-bb554b15="">* Your headset is stuck on the Meta logo when it is starting up

<p style="max-width: 100%; overflow-wrap: break-word; margin-top: 10px; color: #2b2d38; font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif; font-size: 15px;" data-v-bb554b15="">* The controllers are not. The system is not responding

<p style="max-width: 100%; overflow-wrap: break-word; margin-top: 10px; color: #2b2d38; font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif; font-size: 15px;" data-v-bb554b15="">* You cannot turn the device off normally

<p style="max-width: 100%; overflow-wrap: break-word; margin-top: 10px; color: #2b2d38; font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif; font-size: 15px;" data-v-bb554b15="">* The screen is black. The headset is still, on

<p style="max-width: 100%; overflow-wrap: break-word; margin-top: 10px; color: #2b2d38; font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif; font-size: 15px;" data-v-bb554b15="">A hard reset will completely shut down your system and then restart it. It will not delete any of your games or apps or account data.

<p style="max-width: 100%; overflow-wrap: break-word; margin-top: 10px; color: #2b2d38; font-family: system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif; font-size: 15px;" data-v-bb554b15="">If you are still having problems after you do a reset like your device keeps crashing or it is working very slowly you might need to do a factory reset. You should only do this if you really have to because it will erase all of the data from your headset.